Your AI workforce for salons, spas, and wellness studios
Wops agents book and rebook the chair, backfill cancellations from the waitlist, answer every routine question, and follow up on packages and memberships — so your team stays with clients, not on the phone.
Keep every chair full. Let the phone ring — it's handled.
- rebooking rate with checkout-time follow-ups
- +22%
- from a cancellation to a waitlist offer sent
- <5 min
- languages your front desk now speaks
- 70+
Cancellations refill themselves
The moment a slot opens, Wops offers it down the waitlist — most gaps close before anyone at the desk would even see them.
Clients who come back on schedule
Rebooking nudges, package reminders, and 'it's been 6 weeks' messages keep your book full weeks out.
A front desk that never breaks
Calls, texts, and booking questions get answered 24/7 in your voice — your team keeps both hands on the client.
How it works
Live in three steps.
- Step 01
Connect your booking tools
Link your calendar, phone line, and booking app. Wops learns your services, durations, staff specialties, and booking rules — you confirm the draft once.
- Step 02
Meet your agent team
Reception books and answers, the Marketing agent fills gaps and replies to reviews, and follow-up agents keep packages and memberships moving.
- Step 03
Approve and go live
Agents book routine appointments inside your rules; anything unusual — complaints, refunds, big changes — waits for your yes.
Keep your team with clients. Let Wops work the book.
Cancellation to filled slot in minutes
When a client cancels, Wops texts the waitlist in priority order, books the first yes, and confirms both sides — gaps close while your team is still mid-appointment.
- Waitlist offers sent in priority order
- Both sides confirmed automatically
- Most gaps close the same day
Rebooking that runs on rails
Checkout-time rebook offers, 'you're due' reminders, and lapsed-client win-backs go out on your cadence in your voice.
- Rebook prompts timed to each service
- Lapsed-client win-backs on a schedule
- Package and membership renewals chased
Every question answered, every hour
Pricing, prep, parking, policy questions — answered on the phone and by text, day and night, from your actual service menu.
- Calls answered 24/7 in a natural voice
- Bookings happen while you sleep
- Routine questions never reach your team
“Saturday cancellations used to cost us a full chair-day a month. Now the waitlist fills them in minutes — my stylists didn't even notice until I showed them the numbers.”
Clients feel the difference.
Verified reviews from clients of studios running on Wops.
Got a text offering an earlier slot two days before my appointment — took it instantly. Genius.
Google review · 1 week agoBooked at 11 PM for the next morning. Confirmed in a minute, no app download needed.
Google review · 3 weeks agoThey remembered my usual appointment gap and nudged me right on time. Felt personal, not spammy.
Google review · 1 month agoHad a question about prep for my first visit — answered on the phone at 8 PM. Didn't expect that.
Google review · 2 weeks agoRescheduled twice in one week and both took seconds. No judgment, just done.
Google review · 5 days agoMy stylist texted the aftercare instructions the same evening. Small thing, big impression.
Google review · 1 month agoEverything you need to run the studio. All in one place.
Booking & rebooking
Appointments booked from live availability — clients confirmed and reminded automatically.
Waitlist backfill
Open slots offered down your waitlist in priority order, first yes wins.
No-show prevention
Confirmations, deposit reminders, and day-before texts cut no-shows at the source.
Package & membership follow-up
Unused sessions, renewals, and upgrades followed up in your voice.
Review engine
Post-visit review requests and drafted replies keep the stars coming.
Lapsed-client win-back
Clients overdue for their usual service get a friendly nudge with a booking link.
After-hours answering
Every call and text answered 24/7 — bookings happen while you sleep.
Business Pulse
A daily page on fills, gaps, rebooks, and what needs your decision.
Get started
See Wops on your studio
Walk through your book — cancellations, rebooks, quiet hours — and see where agents keep it full.
- A look at your last 30 days of cancellations — and what each empty slot cost.
- Your booking rules loaded live — watch a cancellation get backfilled end to end.
- A rollout plan: rebooking nudges first, then the phones, then win-backs.