Your AI workforce for auto shops
Wops agents answer the phone, book the RO, chase estimate approvals, keep customers posted on their cars, and follow up on parts — so your service advisors and techs stay on the floor.
Approve more estimates. Silence the status calls.
- average pickup, open hours and after
- 2 rings
- estimate approval with same-day follow-up
- +18%
- 'is my car ready?' calls left unreturned
- 0
No call hits voicemail
Breakdowns don't wait for business hours. Wops answers, books the drop-off, and captures the complaint details your tech needs.
Customers updated before they ask
Status texts go out at every milestone — diagnosis, approval needed, parts in, ready for pickup — so the phone stops ringing for the wrong reasons.
The counter workload, gone
Estimate follow-ups, parts chases, and review replies happen in the background — every external message waiting on your yes.
How it works
Live in three steps.
- Step 01
Connect your shop tools
Link your phone line, shop management system, inbox, and books. Wops learns your services, labor rates, and how you talk to customers.
- Step 02
Meet your agent team
Reception answers and books, the Ops agent pushes status updates and estimate approvals, and the Bookkeeper chases fleet and customer balances.
- Step 03
Approve and go live
Agents handle routine updates end-to-end; every estimate, price, and promise waits for your approval before it goes out.
Keep your techs on repairs. Let Wops handle the counter.
Status updates before the customer calls
Wops texts and calls customers at every stage — vehicle received, diagnosis ready, approval needed, parts in, ready for pickup — so 'any update?' calls disappear.
- Milestone texts sent automatically
- Approval requests with plain-language findings
- Pickup scheduling confirmed by text
Estimate approvals, chased same-day
Pending estimates get polite, persistent follow-up with the findings explained in plain language — approval rates climb because nobody waits for a callback.
- Pending work followed up same-day
- Declined work logged with reasons
- Fleet approvals tracked to signature
Parts and supplier calls handled
Availability checks, price comparisons, and order confirmations get made for you — every commitment logged and every purchase waiting on your OK.
- Supplier quotes compared automatically
- Backorder status chased and reported
- Purchase commitments gated by your yes
“The status calls alone were eating my advisor alive. Now customers text back 'great service' instead of calling every two hours — and estimate approvals come back the same day.”
Drivers feel the difference.
Verified reviews from customers of shops running on Wops.
They texted me at every step — diagnosed, parts ordered, ready early. First shop that's ever kept me that informed.
Google review · 1 week agoGot my estimate explained over the phone in plain English. Approved it on the spot instead of shopping around.
Google review · 3 weeks agoCalled Saturday, they answered, booked me Monday. Old me would've called three other shops first.
Google review · 1 month agoThey chased a warranty part for two days so I didn't have to. Fixed right, on time, fair price.
Google review · 2 weeks agoPicked up my truck with a full rundown of what was done and what to watch next. Professional outfit.
Google review · 1 month agoNo surprises on the invoice — matched the estimate to the dollar. That's rare enough to mention.
Google review · 2 months agoEverything you need to run the shop. All in one place.
Call answering & booking
Every call picked up — drop-offs scheduled, symptoms captured, emergencies triaged.
Status updates
Automatic texts at diagnosis, approval, parts arrival, and pickup — customers never chase you.
Estimate follow-up
Pending work followed up same-day with plain-language explanations.
Parts & supplier calls
Availability, pricing, and orders handled — every commitment logged for your sign-off.
Fleet & AR chasing
Fleet invoices and open balances followed up on your schedule.
Review engine
Post-pickup review requests and drafted replies keep your rating working for you.
Customer records
Vehicle history and visit notes summarized for the advisor before every call.
Business Pulse
One morning page: ROs, pending approvals, parts status, and today's decisions.
Get started
See Wops on your shop
Walk through your counter's week — status calls, estimate chases, parts runs — and see what agents take first.
- A count of how many status and estimate calls your counter fields each week — and what they're worth.
- Your shop system connected live — see an update text and approval request drafted on a real RO.
- A plan for which calls the agent takes first — usually status, then booking, then parts.